PRODUCT INFORMATION



GREETING CARDS

What materials are your greeting cards made of?

Our greeting cards are all made with durable satin finish card stock — 352gsm FSC certified paper


Where are your greeting cards produced?

Our greeting cards are all produced in Canada

 

How long does it take to produce a pack of your print on demand greeting cards?

Our print on demand greeting cards are produced and printed within 5-10 business days after we receive your order. We quote 5-10 business days because our notebooks are in high demand so the production waiting list is longer than for other items we produce.

   

What size are your greeting cards?

Our greeting cards are 8x11" (20x28cm) when laid flat. That means each side (front and back) is 4x5.5" (10x14cm), which is close to the A6 standard paper size.


What is FSC® certified paper?

FSC certified paper is paper that has been harvested in a responsible and sustainable manner. Although FSC certified paper often contains recycled paper, it does not have to contain it to be certified. The primary requirement for certification is being harvested and produced in a responsible and sustainable manner.


FSC is an acronym for the Forest Stewardship Council®, which is an independent, non-governmental, not-for-profit organisation that was established to promote the responsible management of the world’s forests.

 



NOTEBOOKS

What materials are your notebooks made of?

The pages of our 48 page hand-bound all-over printed notebooks are made of blank, rich, creamy white, 70lb acid free paper. Their covers are made of scuff resistant, ultra-matte, velvet laminate with full HD resolution prints.


Where are your notebooks produced?

Every Wanderlost & Found notebook is produced at our location in Canada.

 

How long does it take to produce your print on demand notebooks?

Our print on demand notebooks are produced and printed within 5-10 business days after we receive your order. We quote 5-10 business days because our notebooks are in high demand so the production waiting list is longer than for other items we produce. 

 

What sizes are your notebooks?

We make notebooks in two sizes:


• Large (7.25x10")

• Small (5x8.25")





IPHONE & SAMSUNG GALAXY CASES

What materials are your phone cases made of?

All Wanderlost & Found iPhone & Samsung Galaxy cases are printed in the USA or EU, made of a hybrid Thermoplastic Polyurethane (TPU) and Polycarbonate (PC) material with a solid and durable polycarbonate back.


They have flexible, rigid thermoplastic polyurethane sides, and our graphics are UV printed onto the case with a smooth, matte finish.


Where are your phone cases made?

Every Wanderlost & Found iPhone and Samsung Galaxy case is produced at our locations in the USA or EU.

 

How long does it take to produce your print on demand iPhone & Samsung Galaxy cases

Our iPhone & Samsung Galaxy cases are produced and ready for shipment within 2-5 business days of receiving your order.


Will your phone cases fit my phone properly?

Yes—we've made sure they fit perfectly. Both our iPhone and Samsung Galaxy cases have tough but flexible thermoplastic polyurethane sides, with precisely aligned cuts and holes that match your phone's functions. And while those raised, see-through sides keep a very firm grip on your phone, they're flexible enough to let you take the case on and off with every changing mood.

 

Will your phone cases protect my phone?

Our sleek and sturdy phone cases go above and beyond in to help protect your soul's 'external hard drive'. Their 0.5 mm raised bezel keeps your phone's screen and camera from scratching on surfaces. And their solid wraparound construction will guard against dust, oil, and dirt.


They're built to last, but of course they're not invincible. Every Wanderlost & Found phone case will experience normal wear over time. And they can't protect your phone from a rage attack brought on by endless hold muzak, or accidentally being dropped in a wishing well.


How do I care for my new phone case?

Our phone cases are built to last, but they're not invincible. Every Wanderlost & Found case will experience normal wear over time, but here are some tips to keep your new iPhone/Samsung case looking fresh and lustrous for as long as possible:


• To clean your phone case, remove your phone from the case first and clean the case with a soft, slightly damp, lint-free cloth. Gently wipe the outside and the inside of the phone case.


• Don't use window cleaners, household cleaners, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean the pone case.


• Don't be afraid to store the case in a handbag or backpack with your keys, wallet, lip balm or magic wand, but it's safest in a pocket, not tumbling around the main compartment with blunt, sharp or rough objects.


• Keep your phone case away from prolonged and intense sunlight, heat, and humidity.




PILLOWS

What materials are your pillows made of?

Our pillowcases are made of 100% polylinen, which has a similar texture to finely woven linen but is much more durable. They also have a Teflon coating that repels moisture. 


The pillow inserts are made of a polyester blend that retains its shape longer than traditional inserts.


Where are your pillows produced?

All Wanderlost & Found pillows are printed, cut, and hand-sewn by our in-house team at locations in the USA and EU.


How long does it take to produce your print on demand pillows?

Our pillows are printed, precision cut, hand sewn and ready for shipment within 2-5 business days of receiving your order.


What size pillows do you have available?

Our pillows are available in two sizes:


• Rectangular: 12x20" (30.5x50.8cm)

• Square: 18x18" (45.7x45.7cm)


How do you print photo realistic designs on your pillows?

Our standard process is the Direct to Garment (DTG) method of printing. We use Kornit and Brother GT 381 printers for all DTG printed products.Our DTG process is a sublimation printing technique. It delivers optimal results when printing photographic images on fabric, ensuring the clarity and luminosity of each pillow we produce.


What inks do we use to print on your pillows?

Our pillows are created with the latest in garment printing technology. We use genuine Brother GT-3, water based pigment inks that are eco-friendly. GT-3 inks are CPSIA compliant and Oeko-Tex™ certified, which means they are safe to print on youth/children’s clothing and reduce environmental waste. Also, GT-3 inks provide a high washing colorfast AATCC rating of 4.All this makes the feel much softer than traditional screen printed products, but just as durable.


How durable are the photo realistic designs on your pillows?

Our experience shows us that our Direct To Garment printed pillowcases are just as durable as screen printed pillowcases when it comes to their wearability over time. And the DTG sublimation technique we us means our pillowcases are more easily machine washable than those with screen printed designs, too.


How should I wash and care for the pillowcase?

In order for you to prolong the life of your Wanderlost & Found pillowcase, we suggest following these care instructions:


Machine wash cold, inside-out, gentle cycle with mild detergent and similar colours.

High-temperature washes can fade and crack the print.

Use non-chlorine bleach, and only when necessary.

No fabric softeners.

Tumble dry low, or hang-dry for longest life.

A high-temperature dryer setting can shrink the garment, as well as damage the print.

Cool iron inside-out if necessary.

Do not iron decoration.

Do not dry clean.


IMPORTANT: Do not wash the pillow's insert—only the pillowcase. Washing the insert will significantly affect its shape and consistency.





TABLE LINENS

What materials are your table linens made of?

Our napkins and placemats are made from 100% organic cotton—sustainably grown without the use of genetically modified seeds or synthetic pesticides.


We chose to produce our table linens using organic cotton for multiple reasons:


• Farmers are free to save seed and choose what they grow—GMO seeds developed by large corporations are often bred to last a single season, which means farmers must keep buying new seeds because their crops are not self-sustaining.

• GMO seeds require more energy and water to grow—producing organic cotton produces up to 94% less greenhouse gases and dramatically reduces pollution from water run-offs.

• Hazardous pesticides are banned in organic cotton farming, making it safer for growers.


Where are your table linens made?

Our table linens were produced exclusively in Colombo, Sri Lanka.

  

What sizes are your napkins and placemat?

• Cocktail napkin: 5.9x5.9" / 15x15cm

• Lunch napkin: 15.75x15.75" / 40x40cm

• Placemat: 14.2x19.9" / 36x50cm


How were the designs on your table linens printed?

The images on our cocktail napkins, lunch napkins and placemats were all screen printed by hand just outside Colombo, Sri Lanka.


How do I care for my new table linens?

Wanderlost & Found table linens are built to last, but they're not invincible. Every piece of Wanderlost& Found table linen will experience normal wear over time, but here are a few tips to keep them looking fresh and vibrant for as long as possible:


• Machine wash on a gentle cycle at 40°C with mild detergent and similar colours. High-temperature washes will fade and crack the print.

• Do not bleach.

• Do not use fabric softeners.

• Do not tumble dry.

• Iron at a medium setting if necessary, and always iron with the front of the napkin facing down.

• Do not dry clean.




TOTE BAGS

What materials are your totes made of?

The bags with photo realistic designs are made from 100% spun polyester—a durable weave fabric that feels as soft as cotton, but is wrinkle resistant and can be machine washed to your heart's content. The handles are 100% natural cotton bull denim—a twill weave cotton fabric that's soft but tough.


Our organic cotton tote is 100% organic cotton—220GSM.


Where are your totes produced?

Every Wanderlost & Found tote bag featuring photo realistic designs are printed, precision cut and sewn by hand at our locations in the USA or EU.

 

Our organic cotton totes were handmade in Sri Lanka.


How long does it take to produce your print on demand tote bags?

Our print on demand tote bags are produced and ready for shipment within 2-5 business days of receiving your order.


Our organic cotton Artichoke Tote is already produced and ready shipment within 1-2 business days of receiving your order.


What size are the tote bags?

Our tote bags with photographic prints are 15" x 15". That's 38.1cm x 38.cm.

The handle length is 11.8" (30 cm) and they're 1" wide (2.5cm).


Our organic cotton totes are 11.81" x 15.75". That's 30cm x 40cm. The handle length is 9.85" (25 cm) and they're 1.5" wide (3.8 cm).


How strong are the tote bags?

Our tote bags with photographic prints can hold up to 33lbs (15kg). So you can fill them with groceries, books, your laptop, bottles of water or wine... even a jumbo crystal ball stuffed with parallel realities.


Our organic cotton tote bags can hold up to 11lbs (5kg), perfect for light grocery shopping or a few books & your laptop.


Are the tote bags printed on both sides?

Our tote bags with photographic designs are printed on the front and back using a sublimation printing technique. That means every inch of these tote bags are covered in graphics that are clear, sharp and luminous.

 

Our organic cotton totes have a large, luminous print of an artichoke printed on one side.


How do you print photographic images on your tote bags?

Our standard process is the Direct to Garment (DTG) method of printing. We use Kornit and Brother GT 381 printers for all DTG printed products.Our DTG process uses a sublimation printing technique. It delivers optimal results when printing photographic images on fabric, ensuring the clarity and luminosity of each bag we produce.

 

We only use Genuine Brother GT-3, water-based pigment inks to print on our tote bags. These inks are eco-friendly, CPSIA compliant and Oeko-Tex™ certified. That means they're safe for kids and reduce environmental waste, without compromising on depth and luminosity.They're stable, too: GT-3 inks provide a high washing colourfast AATCC rating of 4.  

How durable are the prints on your tote bags?

Our experience shows us that our Direct To Garment (DTG) printed totes are just as durable as our screen printed tote when it comes to their wearability over time.


The DTG sublimation technique we use means those bags are more easily machine washable than tour screen printed bags, but they're both built to last. If you follow our care instructions then our screen printed tote and DTG printed totes will stay looking bold and crisp for a long time to come.


How do I care for my new tote?

Photographic Printed Totes

Wanderlost & Found bags are built to last, but they're not invincible. They will experience normal wear over time. Here are some tips to keep your new tote/beach bag looking fresh and vibrant for as long as possible:


• Machine wash cold, inside-out and on a gentle cycle with mild detergent and similar colours.

• High-temperature washes can fade the print.

• Use non-chlorine bleach, and only when necessary.

• Do not use fabric softeners.

• Tumble dry low if you must, but hang-dry for longest life.

• A high-temperature dryer setting can shrink the bag and damage the print.Cool iron inside-out if necessary.

• Never hot iron.

• Do not dry clean.


Organic Cotton Tote

Wanderlost & Found bags are built to last, but they're not invincible. They will experience normal wear over time. Here are some tips to keep your new tote/beach bag looking fresh and vibrant for as long as possible:


• Machine wash on a gentle cycle at 40°C with mild detergent and similar colours. High-temperature washes will fade and crack the print

• Do not bleach

• Do not use fabric softeners

• Do not tumble dry

• Iron at a medium setting if necessary, and always iron with the front of the napkin facing down

• Do not dry clean





WALL ART

Where is your wall produced?

Our Giclée prints are produced at locations in the USA and EU.


Our art prints are produced at locations in Montreal, Canada and New York, USA.


How long does it take to produce your print on demand wall art?

Our Giclée prints and fine art prints are produced and ready for shipment within 2-5 business days of receiving your order.


What sizes do you offer your wall art in?

We produce wall art in the following sizes/dimensions:


8x8" / 20x20cm •• 8x10" / 20x25cm •• 10x10" / 25x25cm •• . 11x14" / 27.95x35.6cm•• 12x12" / 30.5x30.5cm •• 12x16" / 30.5 x 41cm •• 12x18" / 30.5x45.75cm •• 14x14" / 35.6x35.6cm •• 16x16" / 41x41cm •• 16x20" / 41x50.8cm •• 18x18" / 45.75x45.75cm •• 18x24" / 50.8x60.95xm •• 20x20" / 50.8x50.8cm •• 24x24" / 60.95x60.95cm •• 24x36" / 60.95x91.45cm


Note: Not all wall art is available in our full range of sizes. Each piece of wall art is available in particular sizes/dimensions dependent on its content.


Is your wall art really museum quality?

ABOUT OUR ART PRINTS

  • Every one of our fine art prints is produced and manufactured to archival grade, delivering incredible detail and resolution with a proprietary inkjet receptive coating that deliversoff-the-chart dmax and color gamut numerical readings. When cared for correctly they should remain bright and bold for 100 years or more.

  • We print exclusively on Breathing Color's Optica One acid-free papers, which help prevent yellowing over time. They are also fingerprint resistant, water resistant, instant drying and thick enough to help prevent cockling.

  • We print exclusively with Epson's museum-quality, UltraChrome HDX ink-jet technology, which produces a wider range of vivid colours, richer blacks and denser shadowed areas than Epson's HD-R ink-jets. The HDX ink-set combined with our Epson printers can achieve 99% accuracy of Pantone colours — the highest on the market.

  • Each Wanderlost & Found fine art print is produced on demand & ships globally from our location in Canada.

ABOUT OUR POSTERS

  • Every piece of our wall art is produced and manufactured to archival grade. That means they're museum quality—when cared for correctly they should remain bright and bold for 25 years or more.

  • We print exclusively on Epson's premium, acid-free papers, which help prevent yellowing over time.

  • We print exclusively with Epson UltraChrome water based HDR ink-jet technology, too. It's fast drying and incorporates a resin-coating (RC) that supports maximum ink coverage with a high D-Max, producing intense, lifelike images that rival those of traditional silver halide output.

  • All our wall art is fingerprint resistant and thick enough to help prevent cockling.

  • Our wall art collection includes images and designs from 3 continents.

  • Each piece of Wanderlost & Found wall art is printed on demand & ships globally from our locations in the USA or EU.

What's so special about the papers you use?

ART PRINTS: Optica One™


Optica One™ is a 300gsm bright white, matte fine art paper with a luxuriously smooth surface ideal for high resolution photographic imagery. It is able to produce extremely crisp and accurate detail as a result of its leadership (when measured against other fine art papers on the market today) in tonal range value, line quality, line contrast, and raggedness.


With a proprietary inkjet receptive coating that delivers off-the-chart dmax and colour gamut numerical readings, Optica One™ represents the new age of fine art papers from Breathing Color™ and is unmistakably in a league of its own. 

 

POSTERS: Epson Enhanced Matte or Premium Luster


Both of the durable Epson papers we use for our posters are designed to deliver archival quality images—an industry measurement of how long an image will last without its colour fading or changing tones.


The papers are acid-free, which helps protect against yellowing over time. If cared for correctly, your print should remain bright and vivid for 25 years or more.


Epson Ultra Premium Luster Photo Paper

Between a gloss and matte finish, this instant drying paper produces vivid, lifelike images that rival those of traditional silver halide prints. Premium Luster Photo Paper delivers highly saturated prints by offering maximum ink coverage and a high D-Max for true photographic reproductions. Its 10-mil RC base gives prints a photographic feel, and keeps the paper cockle-free.


Epson Enhanced Matte Paper

This bright white paper is perfect for images that do not require gloss. It yields highly saturated images, while maintaining excellent highlight and shadow detail.


What are the paper's technical specifications?

ART PRINTS


• Material Type: 100% Cotton Fiber — acid and lignin free 

• Basis Weight: 300 gsm

• Caliper: 15.4 mil

• Opacity: 97%

• Texture: SmoothCIE

• Color (F7/2°): L* 97.40 a*=1.60 b*=-4.30Print

• Permanence: Fine Art Trade Guild Approved


POSTERS


Epson Enhanced Matte Paper 

 

• Giclée printing quality

• Thickness: 10.3 mil

• Basis weight: 5.6 oz/y² (192 g/m²)

• Opacity: 94%

• ISO brightness: 104%

• Core size : 3"

• Spindle: 3" high tension

Epson Ultra Premium Luster Paper


• Giclée printing quality

• Thickness: 10 mil

• Basis Weight: 240 gsm  

• ISO brightness: 97%

• Opacity: 97%

• Gloss at 60°: 16

• Base Material: Polyethylene Encapsulated Paper

• Surface Finish: Luster

• Core size: 3"

• Spindle: 3" high tension

What inks do we use to print our wall art?

ART PRINTS


• All Wanderlost & Found fine art prints are produced using Epson UltraChrome HDX ink-jet technology, which produces a wider range of vivid colours, richer blacks and denser shadowed areas than Epson's HD-R ink-jets.

• Epson UltraChrome HDX inks are fast drying and incorporate a resin-coating (RC) that supports maximum ink coverage.

• The HDX ink-set combined with our Epson printers can achieve 99% accuracy of Pantone colours — the highest on the market.


POSTERS


• All Wanderlost & Found posters are printed with Epson UltraChrome™ water based HDR ink-jet technology—they're rich, dazzling, safe for kids and eco-friendly.

• The Epson ink system also combines the long lasting print life of pigment inks, with the wide colour gamut traditionally found only with dye inks.

• The inks are fast drying and incorporate a resin-coating (RC) that supports maximum ink coverage with a high D-Max for intense lifelike images that rival those of traditional silver halide output. This help produce images with stunning levels of detail when printed in both colour and black and white.


How long will my wall art last?

ART PRINTS


Every one of our art prints is produced and manufactured to archival grade, delivering incredible detail and resolution with a proprietary inkjet receptive coating that delivers off-the-chart dmax and colour gamut numerical readings.


When cared for correctly they should remain bright and bold for 100 years or more. 

 

POSTERS


Every Wanderlost & Found poster is produced and manufactured to archival grade. That means they're museum quality—when cared for correctly they should remain bright and bold for 25 years or more. 

 

How should I care for my wall art?

HANDLING

• The poster is fingerprint resistant, but natural skin oils or other contaminants can transfer to the print. We recommend you wash and dry your hands before touching the photograph.


• Use both hands and support the back of the poster when picking it up.


• Never attempt to rub the surface of the image with your finger or fingernail as this could scratch the surface of the print.


• Do not write on the back of the poster. Inks and pens can penetrate the surface and damage the item. Use a soft pencil (B grade) instead.


CLEANING

• Dust with a clean, dry, soft rag.


• Never use cleaning products or water as this may permanently damage the print.


GLAZING

• Glazing is important to protect the print from various types of damage resulting from sources such as smoke, ozone, cooking fumes and human touch or abrasion.

 

• Glass is best. It is inexpensive, easy to cut, chemically inert, and resistant to scratches.


FRAMING

• Framing will provide protection by shielding against dirt, dust, pollution and temperature changes. NB: We strongly recommend acid-free frames, matts and other materials.


• We do not recommend that you use glues, sprays or adhesive tapes on your photographs to secure them in a frame. Archival quality corner mounts are the best method of securing your prints.


HANGING

• Unmounted prints and posters are especially vulnerable to crescent moon-shaped creases. Always lift the print by opposite corners (for example, top left and bottom right), letting the print gently bow or sag in the middle.


• Never hang your print in direct sunlight, regardless of the type of glazing or frame that's used. Colour photographs are more vulnerable and will fade faster than black-and-white.


• Avoid extreme fluctuations in moisture and temperature. Heat can speed up the degradation of the paper. And if humidity is high then be on the lookout for mould.


How should I light my wall art?

Proper lighting can add drama to your fine art print. The first and most important rule of lighting your prints is that the amount of light should be pleasing to your eye and it should create the drama and effect you desire.


Make every attempt to keep the amount of light even across the entire image. If that's not possible, make sure the centre of the image is well lit.


Direct lighting


• Direct lighting is most often used in homes and galleries.

• Direct lighting should be mounted high above the print so that it does not create glare at the viewing angle.

• A track lighting configuration is simple, elegant and easy to change should you decide to re-arrange your prints.

• We suggest low voltage MR-16 Halogen spot (not flood) bulbs which are available everywhere.A 50 Watt is sufficient if the fixture is 8 feet or less from the print.Use 75 Watt bulbs if the print is further away.

• Be sure to get fixtures which have a glass UV filter in front of the Halogen bulb. The UV filter reduces the high UV emission of the light to acceptable levels. The front glass also protects people from glass splinters in the unlikely event that the bulb were to fail. 

• Use a sufficient number of lights on each print to achieve your own desired effect. Some recommendations for a starting point:One fixture is sufficient for 8"x10" to 16"x20" prints.Two fixtures are good for 16"x20" to 24"x30".

• Dimmers can be very helpful in creating just the right effect. Note that most low voltage lighting systems require a special electronic dimmer. Electronic dimmers are widely available from major manufacturers to match your existing wall switches.