Every Wanderlost & Found bag is produced on demand at our locations in the US and EU. More than half our orders are produced and shipped within 3 business days, and over 95% are produced and shipped within 5 business days. Those stats cover everything from receiving your order, sending your confirmation, lining up your order in our queue, crafting your bag with care, packing it for shipment, then handing it over to one of our trusted carriers for delivery.

It takes about 2-5 business days to produce one of our bags, which are all printed, precision cut and sewn by hand in the USA or EU. And we ship our products globally via USPS or FedEx.

Options 

We use the United States Postal Service (USPS) for shipments within the USA as well as internationally. We also offer global delivery via FedEx. 

Cost 

USPS: by order value 

$0-$149.99: We ship (just about) anywhere for a flat rate of $5.95USD per order 

$150+: Free global shipping 

FedEx: prices vary depending on order weight and delivery destination

Packaging for bags

We seal each of our drawstring and tote bags in individual plastic sleeves and then pack the sleeves in plastic tough bags.

We package different product types items separately

Because of the variety of products we produce, we package each item based on dimension requirements to ensure protection during shipment.So if you place an order that has two drawstring bags and a tote bag, all three items will probably arrive in the same package. If you place an order with multiple product types e.g. 1 bag, a pillow and a poster, then each product type will probably be packaged and shipped separately. We may package a phone case and bag together. But we send our posters in super-durable kraft tubes, and try as we might... a pillow just won't fit in there.

We use USPS (United States Postal Service) and FedEx deliveries inside the United States and abroad. Both carriers have impeccable reputations and that's why we trust them to manage the delivery of your precious cargo. But nobody's perfect. And if your order has not been received within our standard shipping times, just remember that all is not lost. You can check up on it any time you like. Just click the 'Find Your Order' button above. 

If that doesn't give you the answer you seek then we'll work on it together. Send your order number and brief explanation to info@wanderlostandfound.com and we'll investigate. But here are a few things to think about first: 

National holidays and weather delays 

Please also allow time for any national holidays, Saturdays and Sundays, or potential weather delays. 

We package items separately

Some products are packaged and shipped separately. So if you place an order with multiple product types then they may arrive in different packages. This is because we sell things in different shapes and sizes. For example, we send our posters in super-durable tubes, but try as we might... a pillow just won't fit in there. A

Customs

All our shipments leave the United States or the EU and will likely spend time in the customs for the country where the shipment arrives. We cannot provide any customs clearance estimates, but in most cases, shipments spend anywhere from one to three days in customs.IMPORTANT: Any customs or import duties are charged once the order reaches its destination country and must be paid by the recipient of the order.

Wanderlost & Found bags are built to last, but they're not invincible. Every Wanderlost & Found bag will experience normal wear over time.

Here are a few tips to keep your new drawstring or tote bag looking fresh and vibrant for as long as possible: 

• Machine wash cold, inside-out and on a gentle cycle with mild detergent and similar colours. High-temperature washes can fade the print.
  
• Use non-chlorine bleach, and only when necessary.
  
• Do not use fabric softeners.
  
• Tumble dry low if you must, but hang-dry for longest life. A high-temperature dryer setting can shrink the bag and damage the print.
  
• Cool iron inside-out if necessary.
  
• Do not iron.
  
• Do not dry clean.