A lot of our shipping options include tracking, but some don't. It depends on your delivery destination and the products you purchase.
You will receive a few email updates regarding your order—a confirmation email, an email when your order has been shipped and, if tracking's included, one or more emails updating you on your order's whereabouts and delivery date.
If tracking is included with your selected shipping method, then you can check your order status at any time via our Track An Order page.
If you can't find the information you're looking for on our Track An Order page, or you haven't received any of the expected status updates, then contact us with your order number and we'll find it together.