FREE CARBON NEUTRAL shipping IN USA
YOUR NEW HANDMADE TREASURE'S ETHICAL BY DESIGN
Treasure That nourishes your lust for ETHICAL BEAUTY
Creative Alternatives works with marginalised producers in rural and urban areas of Kenya. The producers are self employed men and women, largely young and middle aged, who have failed to get formal employment. They have thus had to seek employment in the jua kali (which translates into hot sun in the Swahili language) sector. They work in groups, small family owned businesses or as individuals.
CARBON Positivity's AN ESSENTIAL SERVICE
We're here for the long term, not quick fixes. That's why we say no to quick grow tree farms masquerading as climate positivity. Our shipping's carbon offset by reforesting lands with native flora. Or investing in sustainable agriculture to support the development of local communities.
DOING GOOD DOESN't HAVE TO BE DULL — Let's MAKE ETHICS STYLISH BY DESIGN!
Sustainability is embedded in everything we do, but we're not here to strip joy from the world by preaching at you.
You can have a tonne of fun while taking life seriously. And making ethics stylish by design isn't difficult. That's why we're here — to help your purchasing power create real world impact with local and sustainable giveback baked into every one of our treasures. So you can gain peace of mind that your money's being kind...
THIS TREASURE'S LIMITED EDITION. ONCE It's GONE, It GONE... FOREVER.
get Yours TODAY before It's SNatched UP by another QUICKER treasure hunter!
WE'Re MAKING ETHICS STYLISH BY DESIGN So YOur
Purchasing power CREATES real-world change
OUR SHIPPING'S OFFSET BY REFORESTING LANDS WITH NATIVE FLORA & SUSTAINABLE CROPS, NOT QUICK GROW TREE FARMS
OUR SHIPPING'S OFFSET BY REFORESTING LANDS WITH
NATIVE FLORA & SUSTAINABLE CROPS, NOT QUICK GROW TREE FARMS
Frequently Asked Questions
+ Where Can I Find The Product Description?
+ How Do You Make Ethics Stylish By Design?
Wanderlost and Found is an ethical marketplace for mindfully made products
We're committed to making ethics stylish by design. Ethical considerations are at the forefront of everything we do. We ask the tough ethical questions of our production partners to help you make ethical online shopping a breeze.
We offer products that aren't just token ethical gifts, or greenwashed fantasies. We believe in transparency and clarity.
That's why we question assumed knowledge about sustainability and ethics so we can look at the entire production chain, not just one part of it. That's why we go deeper than 'environmentally friendly' or 'handmade' because those easy labels don't always tell the whole story of how a product has been created. They don't always honour sustainable development. They don't always take working conditions into account.
Sometimes labels offer easy answers — highlighting one good thing over a parade of unsustainable practices. That's why we're going beyond the basics to focus on sustainable manufacturing. It's why we're committed to fair fashion AND sustainable fashion. It's why we source handmade gifts from around the world and offset their carbon footprint when shipping them to you.
We're determined to improve day after day. Sustainable business models aren't an optional extra or marketing opportunity. The world needs better. That's why Wanderlost & Found is an artisan store that respects our shared future — embedding sustainable business practices wherever we can, whenever we can, however we can.
We're not afraid to keep changing, improving and evolving our sustainability commitments. We're here to be as ethical as possible without sacrificing style.
Orders & Shipping
+ How Long Before My Order Ships?
Order Processing + Quality Assurance + Packaging For Shipping
Over 1/2 our orders are Sent Out within 5 business days. The rest ship in 10 business days or less.
For Wanderlost & Found treasures, those turnaround times above include order processing, product production, packaging & quality assurance.
We also sell many sustainably produced treasures from other conscious folk — brands we have handpicked to be part of Wanderlost & Found. Their items ship from locations in the US / EU and are ready made — waiting for you. They're shipped within 3-7 days after you place an order.
+ When Will My Order Be Delivered?
Delivery Times = Production + Shipping
We're committed to making ethics stylish by design. And a big part of that is avoiding waste from excess production. That's why many of our products are print on demand, which means we produce them individually when ordered, not en masse like fast fashion retailers.
These delivery windows include production + shipping:
• North America: 3-12 business days
• Europe: 3-15 business days
• Australia, New Zealand and Oceania: 2-4 weeks
• Asia Pacific: 3-5 weeks
• Latin America and the Caribbean: 2-4 weeks
• North Africa and the Middle East: 2-4 weeks
• Sub-Saharan Africa: 3-5 weeks
+ How Does Your Carbon Neutral Shipping + Tracking Work?
Carbon Neutral Shipping + Tracking = Reforesting Lands With Native Flora & Sustainable Initiatives For Local Communities, Not Quick Grow Tree Farms...
We include tracking automatically for all orders on our store. Tracking in North America, Europe, Japan, Australia & NZ is reliable and consistent. Please note that tracking outside those regions depends on local carriers and the quality of tracking can vary from place to place.
You can see the collective climate impacts of our carbon neutral shipping on our Ecologi profile:
+ Why Do You Ship Items Separately?
We Ship Items Separately So They Arrive Crisp, Fresh & As Quickly As Possible
All our items are packaged with care and mostly grouped by product type for shipping—so if you order a phone case, pillow, and an art print in the same order they will arrive in three separate packages.
Packaging for tough totes
We seal each of our tote bags in individual plastic sleeves and then pack the sleeves in plastic tough bags for shipping. If you purchases two or more bags in a single order then they will be packed in individual plastic sleeves and then bundled together in a plastic tough bag for shipping.
Packaging for greeting cards
We seal each of our greeting cards in individual plastic sleeves and then pack the sleeves in plastic tough bags for shipping. If you purchases two or more packs of greeting cards in a single order then they will be packed in individual plastic sleeves and then bundled together in a plastic tough bag for shipping.
Packaging for iPhone/Samsung cases
We seal our phone cases in individual plastic sleeves and then pack each of the sleeves in their own plastic tough bag for shipping. If you purchases two or more cases in a single order then they will be packed in individual plastic sleeves and then bundled together in a plastic tough bag for shipping.
Packaging for notebooks
We seal each of our notebooks in individual plastic sleeves and then pack the sleeves in plastic tough bags for shipping. If you purchases two or more notebooks in a single order then they will be packed in individual plastic sleeves and then bundled together in a plastic tough bag for shipping.
Packaging for pillows
We seal our pillows in individual plastic sleeves and then pack each of the sleeves in their own plastic tough bag for shipping.
Packaging for wall art / fine art prints
We send our posters in super-durable kraft tubes with plastic seals at either end secured by packing tape.
We package different product types separately.
Because of the variety of products we produce, we package each item based on dimension requirements to ensure protection during shipment. So if you place an order that has two totes and a beach bags, all three items will probably arrive in the same package. If you place an order with multiple product types e.g. 1 bag, a pillow and a poster, then each product type will probably be packaged and shipped separately. We may package a phone case and bag together. But we send our posters in super-durable kraft tubes, and try as we might... a pillow just won't fit in there.
+ How Do Returns & Exchanges Work?
Returns & Exchanges
Open A Request Within 15 Days, Have Items Back To Us In Original Condition Within 30 Days
• You're welcome to return or exchange any items in your order — open a return request within 15 days of delivery
• All returned items must be received in their original condition within 30 days
• We will notify you once we're satisfied with the condition of the returned item(s)
• After we approve your return, you will be refunded via your original payment method within 1-2 weeks—includes processing time between our bank and yours
• Hate waiting? Activate exchange/store credit within 24hr after your return/refund is approved
• We do not accept returns/exchanges of sale items
• Original shipping fees are non-refundable
• Return shipping fees are refundable for faulty items, incorrect items or goods damaged in transit
Looking For Something More?
We Make Ethics Stylish By Design
So You Gain Peace Of Mind Your Money's Being Kind
All the goods on Wanderlost & Found help meet sustainability commitments — ours and yours — because we're committed to the United Nation's Sustainable Development Goals. They're embedded in every decision we make as a company because we know how much more powerful the world could be if we all help make it better, together.
We've baked in local and sustainable impacts with every order on our store. That means good work and impacts are entrenched in every purchase you make with us at Wanderlost & Found.
The incredible folks at B1G1 make it possible to create these HUGE impacts to our planet's future that we couldn't possibly achieve on our own. And besides, honest work is always more fun with friends!